Frequently Asked Questions by Double D Trailers Customers
Why would I choose Double D Trailers over other brands?
- Double D Trailers are custom-built-to-order with a focus on safety, innovation, and customer satisfaction. We are the only horse trailer manufacturer that offers flat-rate nationwide delivery for only $395, and financing is available. Learn more about our unique features and why Double D Trailers stand out.
Shopping, Customizing & Ordering FAQs
I need help with choosing the right horse trailer. Where do I start?
- Use our trailer finder tool to help you choose your perfect trailer. All our trailers are custom-built-to-order and can be tailored to your specific needs.
I already have a specific trailer and custom features in mind. How do I request a quote?
- You can work with us from the comfort of your home to design a trailer that meets your needs. Watch this video below to learn how to navigate our website and receive your quote.
FAQs About Double D Trailers Safety Features
What is the SafeTack© system?
- The SafeTack© system is an exclusive and patented design of Double D Trailers that ensures a safer loading and unloading experience for your horses. The SafeTack© system eliminates the dangerous rear saddle compartment found in many slant load trailers.
Watch this video to learn more.
What are the benefits of a SafeTack© Reverse trailer?
- SafeTack© Reverse trailers reduce stress and fatigue for your horses by allowing them to travel in a rear-facing position, which is more natural and comfortable for them. Learn more: U.S. Patent Awarded Design - SafeTack© Reverse Slant Load Horse Trailer
Why should I choose Rumber flooring?
- Rumber flooring reduces heat transfer, is resistant to horse urine, and provides a quieter, more comfortable ride for your horses. It’s easier to clean and more durable than aluminum or wood flooring. Learn more: Why Add Rumber Flooring to Your Custom Horse Trailer
What are the disadvantages of aluminum trailers?
- Aluminum trailers, while lightweight, can be brittle, have a high heat transfer rate, and can corrode when exposed to horse urine. Learn why we recommend Z-Frame for the frame structure and Rumber flooring instead of aluminum flooring. Learn more: Why We Recommend Z-Frame Over Aluminum
What is Galvalite and why is it better than aluminum?
- Galvalite is a durable material used in the beds of pick-up trucks. It is strong like steel, lightweight like aluminum, and doesn’t rust. Imagine if a horse rears up inside your trailer, with a thin aluminum sheet a hoof could puncture the metal.
What are the benefits of rear-facing trailers?
- Studies show that rear-facing trailers reduce stress and fatigue for horses. Our SafeTack© Reverse trailers offer this unique, patented design. Learn more: Why the Reverse Load Trailer is the Best Horse Trailer Design
What is the SafeKick© Wall system?
- The SafeKick© Wall system uses a durable blend of 95% plastic and 5% rubber interior Polylite, which flexes to absorb the impact of your horse's kicks, reducing the risk of injury. It’s a better alternative to the thin rubber wall liners used in many trailers. Learn more: How to Choose a Horse Trailer With Strong Walls
FAQs on Double D Trailers Materials & Construction
What should I consider when choosing trailer flooring?
- Consider the material’s resistance to heat transfer, noise, and vibration. Rumber and treated wood are better options than aluminum. Learn more: Horse Trailer Flooring: Rumber vs. Alumnimum and Treated Lumber
Why is Rumber flooring recommended over aluminum?
- Aluminum is a great conductor of heat, which can make the trailer floor uncomfortable for horses. It also corrodes when exposed to horse urine. Rumber is a recycled tire product that is virtually indestructible. It transfers less heat, noise, and vibration than aluminum and you do not have to worry about horse urine oxidation (white rust). It’s easy to clean and very durable. Learn more: The Pros and Cons of Rumber Flooring
Why do you use chemical bonding instead of riveting?
- Riveting can cause extra noise and doesn't hold as well as modern chemical bonding systems. Chemical bonding is quieter and provides a stronger hold. Watch this video below to see our bonding system in action.
What are Z-Frame dividers?
- Z-Frame is a zinc-impregnated metal that is much stronger than aluminum, making it a safer option for dividers in horse trailers. It’s designed to withstand stress without bending or tearing. Read more: Functional, Safe, Light Weight Interior Dividers
How does insulation affect trailer temperature?
- Proper insulation in your trailer can prevent it from getting too hot in the summer and too cold in the winter. Aluminum trailers without proper insulation can reach dangerously high temperatures inside. Learn more about how insulation matters when it comes to horse safety.
What is the SafeBump© Roofing System?
- The SafeBump© Roofing System is a single-piece fiber composite structure that prevents leaks and insulates against heat. It’s designed to protect your horse from injury in case of rearing. Learn more: What is the Safest Horse Trailer Roof Material?
Customer Support & Connect Program FAQs
Can I see a Double D Trailer before buying?
- Yes, use our Buyer's Connect Program to see Double D Trailers in your area by searching here: Double D Trailers near me.
We also offer a money-back guarantee and provide dozens of photos for approval before your trailer leaves the factory.
Are there customer reviews I can read?
- Yes, you can read real customer reviews on our trailer review page: Double D Trailers Customer Reviews. Google reviews and social media is also a great way to see public opinion on our company.
Connect with us on social media!
What happens if I have a problem?
- We are known for our outstanding customer service and will address any problems quickly. Depending upon the issue, we will work with a local repair shop in your area (of your choice) to take care of any repairs. For example, if you own a living quarters trailer and have a problem with an appliance such as the air conditioner or refrigerator, we could schedule a mobile RV service to come to your home or barn for an onsite repair. We’ve never had to bring a trailer back to the factory for repair and finding repair centers across the US hasn’t been an issue.
FAQS on Double D Trailers Delivery & Financing
How does delivery work?
- We deliver anywhere in the contiguous US for a flat rate of $395. Our delivery drivers are experienced and will demonstrate your trailer’s features upon arrival. You can schedule delivery at a time that suits you. Learn more about our delivery process.
Is financing available?
- Yes, we offer competitive financing options with terms up to 15 years (20 years on larger purchases). Apply for financing online: Double D Trailers Secure Online Credit Application
Buying & Horse Trailer Ownership Tips
What is the difference between bumper pull and gooseneck trailers?
- Bumper pull trailers are easier to tow with smaller vehicles, while gooseneck trailers offer more room and stability but require a larger towing vehicle. Read our guide on Gooseneck vs. Bumper Pull Horse Trailers.
How can I ensure my trailer is safe for my horses?
- Look for features like adequate insulation, safe construction materials, and horse-friendly features like the SafeTack©. Learn more about horse trailer safety: 16 Essential Safety Features for Horse Trailering
Is my tow vehicle rated to tow a horse trailer safely?
- One of the main topics we cover during the design process is your tow vehicle. Our team will verify your specific vehicle’s tow ratings and compare to the requirements to safely tow your designed trailer. If it isn’t safe, it’s a guarantee we aren’t going to sell you a trailer until you agree to upgrade tow vehicles, or alter the design of the trailer to fit the vehicle’s tow ratings. Learn more: Is Your Trailer to Tow Vehicle Weight Ratio Safe for the Road?
How do I know my horses will fit?
- Using the online customization tool allows you to select your specific horse size. Our team will review all of your trailer needs including the size of your current horse(s), along with any plans of future horse purchases. Individual stall sizes can be modified to fit your horse - even warmbloods! Learn more: How to Find the Best Warmblood Horse Trailers
Didn't find the answers to your questions? Contact us!
